SD-WAN Always On

[jeffshively]

I am receiving timeout errors when trying to access the always-on SD-WAN sandbox via the www frontend, api, or viptela sdk. 

The same actions work fine if I use the reservable SD-WAN sandbox.

I am also not connected to VPN while trying to access the always-on sandbox.

Any ideas?

[jeffshively]

Update: The initial login page loads using port 8443: https://sandboxsdwan.cisco.com:8443/#/banner

However, after I enter the credentials the next page is https://sandboxsdwan.cisco.com/index.html (notice the :8443 is gone).

If I manually change the URL to https://sandboxsdwan.cisco.com:8443/index.html. It loads and everything is fine from there.

I am wondering if the initial redirection without the port 8443 is causing the issue with webpage and the sdk.

[bigevilbeard]

Hey there, yes this can happen. The AO sandbox gets a lot of use and as such sometimes, things stop working for a brief moment. The ENG team has automation in place so that if the UI/API becomes unresponsive this is reset. For more reliable and consistent use i would use the reservable sd-wan sandbox or the one in the multi-ios virl sandbox.

Hope this helps.