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Announcements

Updates to Sandbox Reservation Internet Access Policy

Due to changes in our networking policies, we are updating the internet access policy within our sandbox reservation instances.
Hosts will no longer have internet access outbound.
This should not affect the overall functionality or access to the resources within the sandbox instances, connecting via VPN.

Keep Innovating!

DevNet Sandbox Team

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Beginner

SD WAN anyconnect vpn connection time's out

Trying to Connect to Cisco SD WAN Lab with VPN information received in email.
Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20230
I do have internet access.

When using AnyConnect to login, I get below message
"Connection attempt has timed out. Please verify Internet connectivity."

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

Re: SD WAN anyconnect vpn connection time's out

I reserved and connected to devnetsandbox-emea-gwy.cisco.com:20227 no problems

 

(venv) STUACLAR-M-R6EU:sd_wan_demo stuaclar$ date
Thu 26 Mar 2020 18:12:09 GMT
(venv) STUACLAR-M-R6EU:sd_wan_demo stuaclar$ time python get_devices.py ╒═════════════╤═════════════╤════════════╤══════════════════════════════════════╤═════════════╕ │ Host Name │ Device IP │ Site ID │ Host ID │ Host Type │ ╞═════════════╪═════════════╪════════════╪══════════════════════════════════════╪═════════════╡ │ vmanage-01 │ 4.4.4.90 │ vmanage-01 │ e85cd6d5-4dea-46a1-affb-38fd4cd8debd │ vmanage │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vsmart-01 │ 4.4.4.70 │ vsmart-01 │ 50cb5f09-3b74-49b7-aa5a-c17db012206c │ vsmart │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vbond-01 │ 4.4.4.80 │ vbond-01 │ 8163a199-96b2-4886-9b20-bcb9fce4bf88 │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-001 │ 4.4.4.60 │ vedge-001 │ 100faff9-8b36-4312-bf97-743b26bd0211 │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-002 │ 4.4.4.61 │ vedge-002 │ f3d4159b-4172-462c-9c8d-8db76c31521d │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-003 │ 4.4.4.64 │ vedge-003 │ 0435c3e8-d3a0-4c6b-af0a-f95d41974d69 │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-004 │ 4.4.4.65 │ vedge-004 │ 46c18a49-f6f3-4588-a49a-0b1cc387f179 │ vedge-cloud │ ╘═════════════╧═════════════╧════════════╧══════════════════════════════════════╧═════════════╛ real 0m1.380s user 0m0.156s sys 0m0.043s

Might be worth tearing down your current reservation and grabbing a new one.

 

Hope that helps

View solution in original post

3 REPLIES 3
Highlighted
Cisco Employee

Re: SD WAN anyconnect vpn connection time's out

Hey there, The port range will be anywhere from TCP 20100 through TCP 20354. Give that a try and you should be good to go. If that's not working, keep in mind VPNs also use TLS (TCP 443) and DTLS (UDP 443). Though typically these are open in most organizations, however please check these are open.

Hope this helps
Highlighted
Beginner

Re: SD WAN anyconnect vpn connection time's out

Hi 

 

I recreated the lab , however I still get a VPN connection timeout while trying to connect to 

devnetsandbox-emea-gwy.cisco.com:20223

SDWAN sandbox

 

Earlier ,

I was assigned a lab for Collaboration sandbox in in US Region

: devnetsandbox-us-sjc.cisco.com:20119

VPN to this lab worked well, without any issues

Could it be there are some VPN issues in EMEA as the US Sandboxes are working?

 

Highlighted
Cisco Employee

Re: SD WAN anyconnect vpn connection time's out

I reserved and connected to devnetsandbox-emea-gwy.cisco.com:20227 no problems

 

(venv) STUACLAR-M-R6EU:sd_wan_demo stuaclar$ date
Thu 26 Mar 2020 18:12:09 GMT
(venv) STUACLAR-M-R6EU:sd_wan_demo stuaclar$ time python get_devices.py ╒═════════════╤═════════════╤════════════╤══════════════════════════════════════╤═════════════╕ │ Host Name │ Device IP │ Site ID │ Host ID │ Host Type │ ╞═════════════╪═════════════╪════════════╪══════════════════════════════════════╪═════════════╡ │ vmanage-01 │ 4.4.4.90 │ vmanage-01 │ e85cd6d5-4dea-46a1-affb-38fd4cd8debd │ vmanage │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vsmart-01 │ 4.4.4.70 │ vsmart-01 │ 50cb5f09-3b74-49b7-aa5a-c17db012206c │ vsmart │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vbond-01 │ 4.4.4.80 │ vbond-01 │ 8163a199-96b2-4886-9b20-bcb9fce4bf88 │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-001 │ 4.4.4.60 │ vedge-001 │ 100faff9-8b36-4312-bf97-743b26bd0211 │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-002 │ 4.4.4.61 │ vedge-002 │ f3d4159b-4172-462c-9c8d-8db76c31521d │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-003 │ 4.4.4.64 │ vedge-003 │ 0435c3e8-d3a0-4c6b-af0a-f95d41974d69 │ vedge-cloud │ ├─────────────┼─────────────┼────────────┼──────────────────────────────────────┼─────────────┤ │ vedge-004 │ 4.4.4.65 │ vedge-004 │ 46c18a49-f6f3-4588-a49a-0b1cc387f179 │ vedge-cloud │ ╘═════════════╧═════════════╧════════════╧══════════════════════════════════════╧═════════════╛ real 0m1.380s user 0m0.156s sys 0m0.043s

Might be worth tearing down your current reservation and grabbing a new one.

 

Hope that helps

View solution in original post

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