08-29-2019 09:08 AM
Hi Cisco Team,
I am not able to connect to Cisco Sandbox via VPN. I am following the instructions based on the email sent to me:
The connection is very flaky.
ping devnetsandbox-emea-gwy.cisco.com:20246
64 bytes from 92.242.140.21: icmp_seq=629 ttl=246 time=38.743 ms
64 bytes from 92.242.140.21: icmp_seq=630 ttl=246 time=39.430 ms
64 bytes from 92.242.140.21: icmp_seq=631 ttl=246 time=44.304 ms
64 bytes from 92.242.140.21: icmp_seq=632 ttl=246 time=42.258 ms
64 bytes from 92.242.140.21: icmp_seq=633 ttl=246 time=39.479 ms
64 bytes from 92.242.140.21: icmp_seq=634 ttl=246 time=38.146 ms
64 bytes from 92.242.140.21: icmp_seq=635 ttl=246 time=37.886 ms
64 bytes from 92.242.140.21: icmp_seq=636 ttl=246 time=42.445 ms
64 bytes from 92.242.140.21: icmp_seq=637 ttl=246 time=46.971 ms
64 bytes from 92.242.140.21: icmp_seq=638 ttl=246 time=39.816 ms
64 bytes from 92.242.140.21: icmp_seq=639 ttl=246 time=44.266 ms
64 bytes from 92.242.140.21: icmp_seq=640 ttl=246 time=37.187 ms
64 bytes from 92.242.140.21: icmp_seq=641 ttl=246 time=37.597 ms
64 bytes from 92.242.140.21: icmp_seq=642 ttl=246 time=39.992 ms
64 bytes from 92.242.140.21: icmp_seq=643 ttl=246 time=45.835 ms
64 bytes from 92.242.140.21: icmp_seq=644 ttl=246 time=40.683 ms
64 bytes from 92.242.140.21: icmp_seq=645 ttl=246 time=48.276 ms
64 bytes from 92.242.140.21: icmp_seq=646 ttl=246 time=40.012 ms
64 bytes from 92.242.140.21: icmp_seq=647 ttl=246 time=37.713 ms
64 bytes from 92.242.140.21: icmp_seq=648 ttl=246 time=50.303 ms
64 bytes from 92.242.140.21: icmp_seq=649 ttl=246 time=40.816 ms
64 bytes from 92.242.140.21: icmp_seq=650 ttl=246 time=38.983 ms
64 bytes from 92.242.140.21: icmp_seq=651 ttl=246 time=40.098 ms
64 bytes from 92.242.140.21: icmp_seq=652 ttl=246 time=38.949 ms
64 bytes from 92.242.140.21: icmp_seq=653 ttl=246 time=68.625 ms
64 bytes from 92.242.140.21: icmp_seq=654 ttl=246 time=46.343 ms
64 bytes from 92.242.140.21: icmp_seq=655 ttl=246 time=40.986 ms
64 bytes from 92.242.140.21: icmp_seq=656 ttl=246 time=42.243 ms
64 bytes from 92.242.140.21: icmp_seq=657 ttl=246 time=39.517 ms
64 bytes from 92.242.140.21: icmp_seq=658 ttl=246 time=49.120 ms
64 bytes from 92.242.140.21: icmp_seq=659 ttl=246 time=39.835 ms
64 bytes from 92.242.140.21: icmp_seq=660 ttl=246 time=39.916 ms
64 bytes from 92.242.140.21: icmp_seq=661 ttl=246 time=45.287 ms
64 bytes from 92.242.140.21: icmp_seq=662 ttl=246 time=38.286 ms
64 bytes from 92.242.140.21: icmp_seq=663 ttl=246 time=37.204 ms
64 bytes from 92.242.140.21: icmp_seq=664 ttl=246 time=40.207 ms
64 bytes from 92.242.140.21: icmp_seq=665 ttl=246 time=50.525 ms
64 bytes from 92.242.140.21: icmp_seq=666 ttl=246 time=41.673 ms
Request timeout for icmp_seq 667
Request timeout for icmp_seq 668
Request timeout for icmp_seq 669
Request timeout for icmp_seq 670
Request timeout for icmp_seq 671
Request timeout for icmp_seq 672
Request timeout for icmp_seq 673
64 bytes from 92.242.140.21: icmp_seq=674 ttl=246 time=39.283 ms
Request timeout for icmp_seq 675
Request timeout for icmp_seq 676
Request timeout for icmp_seq 677
Request timeout for icmp_seq 678
Request timeout for icmp_seq 679
Request timeout for icmp_seq 680
64 bytes from 92.242.140.21: icmp_seq=681 ttl=246 time=38.251 ms
Request timeout for icmp_seq 682
Request timeout for icmp_seq 683
Request timeout for icmp_seq 684
Request timeout for icmp_seq 685
Can you please fix the issue?
Regards,
Shashi
08-30-2019 07:11 AM
Hi there, in this case you are not pinging the sandbox, but the VPN gateway - the sandbox is behind the VPN. When you had the VPN connected were you not able to access the vManage front page?
09-19-2019 08:30 AM
Hi, I am having the issue mentioned. I can not access the vmanage via gui, cli does work briefly then locks up on all devices, pings to the lab devices are timing out often, I have stopped and restarted the devices and also tried canceling the reservations and testing again. My local network is fine no issues. Any suggestions would be great. @bigevilbeard
09-19-2019 09:40 AM
Sure - can you advise if this is the reserved sd-wan sandbox, the always on sd-wan sandbox or the virl version please?
Thanks!
09-19-2019 09:45 AM
09-19-2019 10:16 AM
09-19-2019 10:49 AM
09-20-2019 12:13 AM
09-21-2019 06:23 PM
I have the same issues on the sdwan reserved lab. High latency and packet loss to sdwan lab devices. Vmanage gui eventually opens but extremely slow. Template pushes timeout 9 out of 10 times.
09-22-2019 10:29 AM
09-23-2019 05:17 AM
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