Strange intermittent browser behavior when trying to configure users/devices

[johnbahr3]

I have a 10.5 Collaboration Lab running and am seeing intermittent issues (all common browsers have been tried) where already configured users and/or phones are sometimes not showing up.  Also, when trying to add phones or users, sometimes the save buttons on the pages do nothing.

I've tried IE, Firefox, Chrome, Safari on OS X, Windows, and Ubuntu.

What is the recommended browser for use to configure sandbox CUCMs?

Thanks,

John

[johnbahr3]

BTW: I did try clearing the browser caches with no change in this behavior.

[jokearns1]

Hi John,

Are you connecting over SSL Clientless VPN? if so, can you change over to a full Anyconnent  client Tunnel and check? The instructions are in the connection email.

Let me know if that makes a difference. I know I have seen that issue over SSL clientless VPN before and we are looking into it.

Regards,

Joe

[johnbahr3]

Joe,

Yes, this makes a huge difference! Thank you.