Termination failed - Cisco Modeling Labs

[babalut]

Hi,

I am not able to terminate this lab: 

Cisco Modeling Labs-20251025T19180562

Have tried different suggested solution on this forum but nothing has helped. The lab has been in "Terminating" state for a week or so.

Any ideas on how to solve this?

[bigevilbeard]

@babalut There was an issue last week and a few days ago which it looked caused this issue. One of the devnet engineering team will need to clear/end this. Normally they auto end/clear.

[Jesus Illescas]

@babalut can you share if your session is still stuck?

[gendancy]

My enviroment is stuck in terminating stage for 2 weeks now. i cant force end it. please can anyone support

https://devnetsandbox.cisco.com/DevNet/environments/n9zMQEshKmkx

[bigevilbeard]

Is this the same issue you mentioned before? https://community.cisco.com/t5/devnet-sandbox/sandbox-reservation-issues/td-p/5342978

[Jesus Illescas]

@gendancy I'll ping the team about this to remove this stuck environment. If this is a dup as @bigevilbeard says, please close it. I creates confusion to have multiple threads for the same issue.

[bigevilbeard]

@Jesus Illescas merged the two threads boss.

[Jesus Illescas]

Thanks @bigevilbeard ! I wasn't aware this was possible.

[bigevilbeard]

@Jesus Illescas i get some juice being VIP!

[Jesus Illescas · Accepted solution]

@gendancy good news, your stuck environment was removed.

[Jesus Illescas]

@babalut can you share your environment id? you can see it on the url of the stuck environment. Cisco Modeling Labs-20251025T19180562 is the lab id so is generic across multiple users. 

We need the environment id similar to what gendancy shared

[babalut]

Issue is resolved. The session if finally terminated. Thank you!