01-08-2015
02:50 AM
- last edited on
06-04-2019
10:04 AM
by
Paul Zimmerman
Hi,
In the "Shared Endpoint Lab" I can add a third party SIP phone. But how does I configure the SIP phone? I'm trying to use a "soft" phone called MicroSIP. To begin with, what is the SIP server address?
When I added the SIP phone I used the MAC address of the network adapter for the AnyConnect VPN connection.
Regards,
Magnus
01-08-2015 03:12 AM
Hi Magnus,
The MAC must be the same as what is on the CUCM. Using the Anyconnect Mac should be fine as long as it matches up.
I am not familiar with that type of soft phone. Can you send me the MAC and we check the CUCM?
Joe
01-08-2015 04:02 AM
Hi Joe,
The MAC is 00-05-9A-3C-7A-00.
Magnus
01-08-2015 04:09 AM
Magnus,
What does that endpoint require when registering i.e. username/password etc? I can see the MAC exists on the CUCM and has a DN. Digest user is tommy******93.
Joe
01-08-2015 04:26 AM
Here is the settings dialog in my SIP client:
When I try to connect I get the message "Not Found". Yet it seems like the client can reach the server, because if I try to connect when the VPN is down it tries for a while and then I get a timeout message.
// Magnus
01-08-2015 04:38 AM
Hi again,
I tried to change the Transport field to "TLS" and then it tries to connect for a while but ends up with error message "Service Unavailable".
// Magnus
01-08-2015 04:54 AM
Can you set the domain to "abc.inc" and try logging in again. Looking at you device, the CUCM is saying rejected. They are definitely communicating.
01-08-2015 05:07 AM
Same error messages.
When not using TLS I get this SIP error:
"404 Not Found - The server has definitive information that the user does not exist at the domain specified in the Request-URI. This status is also returned if the domain in the Request-URI does not match any of the domains handled by the recipient of the request"
When using TLS I get this SIP error:
"503 Service Unavailable - The server is undergoing maintenance or is temporarily overloaded and so cannot process the request. A "Retry-After" header field may specify when the client may reattempt its request."
(Text taken from Wikipedia)
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