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UCCX 12.5 - did not receive VPN information after Reservation was completed

nicholasacook
Level 1
Level 1

I setup a reservation for Unitied Contact Center Express 12.5 w/ Finesse and typically I receive two e-mails after I request the reservation.  The first one stating the environment is being built, while I receive a 2nd one after it has been built with my AnyConnect VPN infromation.   I see my envionrment has been built but I have not received the 2nd e-mail.  Is there a way for me to have that 2nd e-mail resent to me?  

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Hey @nicholasacook there isn't a way to resend the emails at present. You can get your VPN details from within your reservation, here is a guide on how to do this via the 'output window. https://developer.cisco.com/docs/sandbox/#!tips-tricks

 

Hope this helps!

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