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unable to connect cisco anyconnect in GCP windows system

chaman singh
Level 1
Level 1

hello team , i am not able to connect the Cisco Any connect VPN through GCP windows system throwing some error, can you pleas let me know if this is the expected behvaiour .i have boked the always on Devnet la10/8/2025
7:10:35 AM Ready to connect.
7:12:42 AM Contacting : devnetsandbox-usw1-reservation.cisco.com:.
7:12:42 AM Connection attempt has failed.
7:12:42 AM Unable to contact : devnetsandbox-usw1-reservation.cisco.com:.
7:14:20 AM Contacting devnetsandbox-usw1-reservation.cisco.com.
7:14:41 AM Connection attempt has failed.
7:14:41 AM Unable to contact devnetsandbox-usw1-reservation.cisco.com.
7:17:02 AM Contacting devnetsandbox-usw1-reservation.cisco.com.
7:17:23 AM Connection attempt has failed.
7:17:23 AM Unable to contact devnetsandbox-usw1-reservation.cisco.com.
7:32:00 AM Contacting devnetsandbox-usw1-reservation.cisco.com:20161.
7:32:39 AM User credentials entered.
7:32:39 AM Establishing VPN session...
7:32:40 AM The AnyConnect Downloader is performing update checks...
7:32:40 AM Checking for profile updates...
7:32:40 AM Checking for product updates...
7:32:40 AM Establishing VPN - Initiating connection...
7:32:41 AM Establishing VPN session...
7:32:41 AM VPN session ended.
7:32:41 AM Connection attempt has failed.
7:32:41 AM Ready to connect.
7:33:07 AM Contacting devnetsandbox-usw1-reservation.cisco.com:20161.
7:33:29 AM User credentials entered.
7:33:29 AM Establishing VPN session...
7:33:29 AM The AnyConnect Downloader is performing update checks...
7:33:30 AM Checking for profile updates...
7:33:30 AM Checking for product updates...
7:33:30 AM Establishing VPN - Initiating connection...
7:33:30 AM Establishing VPN session...
7:33:30 AM Connection attempt has failed.
7:33:30 AM VPN session ended.
7:50:12 AM Contacting devnetsandbox-usw1-reservation.cisco.com:20161.
7:51:14 AM User credentials entered.
7:51:14 AM Establishing VPN session...
7:51:15 AM The AnyConnect Downloader is performing update checks...
7:51:15 AM Checking for profile updates...
7:51:15 AM Checking for product updates...
7:51:15 AM Establishing VPN - Initiating connection...
7:51:15 AM Establishing VPN session...
7:51:15 AM Connection attempt has failed.
7:51:16 AM VPN session ended.
8:05:49 AM Contacting devnetsandbox-usw1-reservation.cisco.com:20161.
8:06:03 AM User credentials entered.
8:06:03 AM Establishing VPN session...
8:06:04 AM The AnyConnect Downloader is performing update checks...
8:06:04 AM Checking for profile updates...
8:06:04 AM Checking for product updates...
8:06:04 AM Establishing VPN - Initiating connection...
8:06:04 AM Establishing VPN session...
8:06:04 AM Connection attempt has failed.
8:06:05 AM VPN session ended.
8:08:06 AM Contacting devnetsandbox-usw1-reservation.cisco.com:20161.
8:08:16 AM User credentials entered.
8:08:17 AM Establishing VPN session...
8:08:17 AM The AnyConnect Downloader is performing update checks...
8:08:17 AM Checking for profile updates...
8:08:17 AM Checking for product updates...
8:08:17 AM Checking for customization updates...
8:08:17 AM Performing any required updates...
8:08:17 AM The AnyConnect Downloader updates have been completed.
8:08:17 AM Establishing VPN - Initiating connection...
8:08:17 AM Establishing VPN session...
8:08:18 AM Connection attempt has failed.
8:08:18 AM VPN session ended.
8:11:07 AM Contacting devnetsandbox-usw1-reservation.cisco.com:20161.
8:11:26 AM User credentials prompt cancelled.
8:11:27 AM Ready to connect.
8:14:27 AM Contacting 131.226.217.48:20161.
8:14:31 AM Connection attempt has failed.
8:15:02 AM Contacting 131.226.217.48:20161.
8:15:05 AM Connection attempt has failed.
8:15:17 AM Contacting 131.226.217.48:20161.
8:36:49 AM Connection attempt has failed.
8:37:14 AM Contacting 131.226.217.48:20161.
8:37:32 AM User credentials entered.
8:37:32 AM Establishing VPN session...
8:37:32 AM The AnyConnect Downloader is performing update checks...
8:37:32 AM Checking for profile updates...
8:37:32 AM Checking for product updates...
8:37:37 AM Establishing VPN - Initiating connection...
8:37:37 AM Establishing VPN session...
8:37:37 AM Connection attempt has failed.
8:37:37 AM VPN session ended.

1 Reply 1

Your logs show two issues, the Initial connection failures (Network/Firewall) (client can't reach the server) and a session establishment failures (RDP/Profile) (Your client authenticates, but the session immediately ends).

As far as i recall this is not supported with the sandbox, the headend of the sandbox vpn does not allow the vpn to connect from a vm, one of the old threads showing this https://community.cisco.com/t5/devnet-sandbox/cannot-establish-vpn-to-devnet-environment/td-p/5128744

If you try and connect from your local machine to the sandbox does this work? 

 

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