Solved: Unable to connect to sandbox using AnyConnect VPN

wimichiels1 · ‎02-03-2016

I setup a Collaboration 10.5 sandbox yesterday afternoon. I downloaded and installed the AnyConnect VPN client linked to from the setup email. Whenever I attempt to connect to devnetsandboxlabs.cisco.com/rave04, I revceive the following messages in the log.

[2/3/2016 9:13:27 AM] Contacting devnetsandboxlabs.cisco.com/rave04.

[2/3/2016 9:13:27 AM] Connection attempt has failed.

[2/3/2016 9:13:28 AM] No valid certificates available for authentication.

[2/3/2016 9:13:29 AM] Connection attempt has failed.

I am using AnyConnect 3.1.09013 on Windows 8.1.

Please assist.

wimichiels1 · ‎02-09-2016

Hi Joe,

I was able to connect last week using the Web SSL VPN and initiating the tunnel connection from there, which downloaded an even earlier build of AnyConnect 3.1.

As of now I am still unable to generate any traffic through the UCM. I have installed Jabber on my local desktop and connected to the CUP server, but in the Connection Status window it shows that I am not connected to the Softphone. It indicates a network problem, but I am able to ping both the UCM publisher and subscriber.

View solution in original post

jokearns1 · ‎02-08-2016

Hi Bill,

Can you try the connection now again?

Joe

wimichiels1 · ‎02-09-2016

Hi Joe,

I was able to connect last week using the Web SSL VPN and initiating the tunnel connection from there, which downloaded an even earlier build of AnyConnect 3.1.

As of now I am still unable to generate any traffic through the UCM. I have installed Jabber on my local desktop and connected to the CUP server, but in the Connection Status window it shows that I am not connected to the Softphone. It indicates a network problem, but I am able to ping both the UCM publisher and subscriber.