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Unsuccessful login from AnyConnect

VictorYuen3633
Level 1
Level 1

My VPN from client software AnyConnect is not connecting to Sandbox(Net/RestConf Yang Lab). How can I Fix this and gain connection?

I have access as admin, so I know its not an issue with software rights installed or downloaded on my end. I have unrestricted access internetwise as well.
Could this be an issue on your and in Sandbox or a network issue that can be fixed? or could this be an issue still on my end?
I am able to get as far as getting my VPM connecting to the IP address that's been provided through the reserved lab, but after I type in my given credentials and click log-in, I receive an error: "Failed to get configuration from secure gateway. Contact your system administrator."

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