VPN error message: User credentials prompt cancelled.

[alonsadeh]

Hello,

currently i getting the following message after typing my username and password: "User credentials prompt cancelled.", why?

any suggestions?

Thanks,
Alon.

[jacoadam]

Hello Alon-

Thanks for the Query! Are you still experiencing this issue? Could you let us know what lab you were trying to connect too? If you answer that info I should be able to help you out.

Thanks!

Jacob Adams

Sandbox Team