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WebEx Sandbox Repeatedly Fails to Generate Properly

Bryan Mularcik
Level 1
Level 1

Multiple times yesterday and today I have tried to reserve a WebEx Sandbox, but it keeps failing. After 5 minutes, it will say the Sandbox is ready and it sends me an email but the email is blank.  Looking at the Output Console in the Sandbox seems to show that its not generating a User ID, Password, or Customer WebEx URL. (Screenshot below)

I have torn down the sandbox and tried to reserve again. It did success for me one time yesterday after I changed the reservation down to 6 hours but I don't know if that had anything to do with it.  Of the 6 times I have tried to reserve the sandbox in the last two days, it has only worked once. Just wondering if there was a technical issue with the WebEx Sandbox environment or a known issue of some kind??

BryanMularcik_0-1681496445593.png

 

1 Accepted Solution

Accepted Solutions

dstaudt
Cisco Employee
Cisco Employee

Sorry about that...while the DevNet sandbox folks are taking a look, note you can now request a Webex sandbox (with I think similar capabilities, but not limited to 5 days) here: https://developer.webex.com/docs/developer-sandbox-guide

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1 Reply 1

dstaudt
Cisco Employee
Cisco Employee

Sorry about that...while the DevNet sandbox folks are taking a look, note you can now request a Webex sandbox (with I think similar capabilities, but not limited to 5 days) here: https://developer.webex.com/docs/developer-sandbox-guide