Hola comunidad:
Tengo el siguiente caso: el portal PSS me genera el siguiente mensaje:
Partner Support Services has received a new upload from XXX but was unable to process the upload due to the inventory currently being in a required revalidation status. An inventory will be placed into this status if the last successful upload processed did not find a device with a PSS supported contract for this customer in your companies Partner Definition.
El cliente ya tiene asignado un contrato de soporte . Qué puedo hacer al respecto?
AC4