We are excited to share that Duo Level Up is now generally available to all Duo customers! Our release is a huge milestone that would have not been possible without your support. We sincerely thank you for taking the time to test-drive our courses and share your insightful feedback during the Beta Program!
Starting today August 9th, an Admin Panel account is now required to register for courses on Level Up (levelup.duo.com). Learn more about the upcoming changes below!
As part of our public launch of levelup.duo.com, we will be retiring registration access codes and moving to a single sign-on (SSO) experience, where administrators can now log in using the same credentials they use to access the Duo Admin Panel.
To connect your Admin Panel account to your Level Up account, you will need to login to the Duo Admin Panel and click the Level Up: Training & Certification link in the bottom left-hand corner of the Duo Admin Panel.
Yes. All of your Level Up activity will remain associated with your account, as long as the email address you used for your Level Up beta account matches the one you use to access the Duo Admin Panel. If you need any assistance with your course progress, contact our team at firstname.lastname@example.org.
If you have access to multiple Duo accounts, we recommend using the email associated with the account you access most frequently, or the parent account if you manage accounts with a sub-account structure.
If you’re interested in having other administrators in your organization take our training courses, an Admin Panel account will be required to access Level Up. You can grant them access by creating an Admin Panel account for them. This access is open to all administrator roles, so if you’d prefer that your admins complete training before having access to manage any settings in the Admin Panel, consider giving them Read-Only access.
Yes, Level Up will remain free. As part of our mission to make security accessible to everyone, Level Up will remain free and available for all Duo customers, on every paid or free edition of Duo, for every administrator with access to the Duo Admin Panel, with any administrative role.
Our team will continue to create and improve courses to make our learning experience even better, and will keep sharing the latest updates with you here on the Community. We hope you’ll join us for the next phase of our journey.
Hi @KevinSiddique, thanks for your interest in Level Up! Our apologies for the delay in getting back to you via email. Yes, I confirmed that the link to Level Up is not currently listed in the Duo Admin Panel for the Federal edition. Our team is looking into why this is and whether we can add it. Stay tuned! I’ll follow up with you once I hear back on this.
Thanks for getting in touch. At the moment, Level Up certificates can only be posted to your LinkedIn Profile, if you have one. Or you can download a PDF copy of your certificate for your own records. Additionally, certificates can be added to your Duo Community profile. I’ll send you a copy of your certificate to the email you used to register for the course!
Let me know if you have any additional questions!