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zweglarz
Cisco Employee
Cisco Employee

Effective March 27, 2024, all Android 11 versions will be considered end-of-life for Duo's operating system policy enforcement. Android 11 is considered end-of-life because it did not receive the March Android security patch update

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kkemp
Level 1
Level 1

Just to be clear, does EOL mean it no longer works with Duo or there will be no more Duo updates?

DuoKristina
Cisco Employee
Cisco Employee

@kkemp This change only affects evaluation of whether the mobile OS is supported during login if you have set an operating systems policy that blocks access and authentication from certain Android versions.

https://duo.com/docs/policy#operating-systems

DuoKristina_0-1711983705652.png

If this policy for Android was set to the dynamic option "If end-of-life" then as of last week that dynamic definition includes Android 11 and those devices would get blocked.

Table of Android versions and their EoL status in the operating systems policy dynamic version determination:

https://duo.com/docs/policy#android 

Duo Mobile itself on Android 11 is still fully supported and continues to receive updates. The end of support for Duo Mobile on Android 11 will be announced in the future when the time comes via the Duo Knowledge Base (all EoS and EoL plans) and the community Release Notes posts.

The takeaway is that if you have users still on Android 11 they can still use Duo Mobile to authenticate. If you also apply operating systems policy settings for Android make sure that you do not set one to block Android devices "if end-of-life" because that will now block your Android 11 users.

kkemp
Level 1
Level 1
Thank you.

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