AironPort C350

[JoelGaviria]

Tengo un AironPort C350, pero no tengo contraseña, hay alguna forma de restaurarlo a fabrica? Donde puedo encontrar la documentacion de este Appliance.

I have a AironPort C350, but I have no password, is there any way to restore it to factory? Where I can find the documentation of this Appliance.

thanks

[viahmed · Accepted solution]

Hi Joel,

Please open a support request with Cisco IronPort Support and provide the serial number of the device and we will reset the password. You need to have a serial cable to connect to your IronPort device after we reset the password, we will provide complete intructions for the procedure.

Cheers,

Customer Support Engineer

Viquar

[JoelGaviria]

I can see the serial number

[jgandla]

Greetings Joel,

From your previous comment, it appears that you do not have serial number information. If possible, please provide us your contract ID details by opening a support case from our Cisco IronPort Support Portal site or by calling us at 1-877-641-4766. We will be able to look up for the serial numbers of your devices and find out which one you do not have access to to reset the password.

Thanks,

Jyothi