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Beginner

AironPort C350

Tengo un AironPort C350, pero no tengo contraseña, hay alguna forma de restaurarlo a fabrica? Donde puedo encontrar la documentacion de este Appliance.

I have a AironPort C350, but I have no password, is there any way to restore it to factory? Where I can find the documentation of this Appliance.

thanks

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1 ACCEPTED SOLUTION

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Cisco Employee

Re: AironPort C350

Hi Joel,

Please open a support request with Cisco IronPort Support and provide the serial number of the device and we will reset the password. You need to have a serial cable to connect to your IronPort device after we reset the password, we will provide complete intructions for the procedure.

Cheers,

Customer Support Engineer

Viquar

View solution in original post

3 REPLIES 3
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Cisco Employee

Re: AironPort C350

Hi Joel,

Please open a support request with Cisco IronPort Support and provide the serial number of the device and we will reset the password. You need to have a serial cable to connect to your IronPort device after we reset the password, we will provide complete intructions for the procedure.

Cheers,

Customer Support Engineer

Viquar

View solution in original post

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Beginner

Re: AironPort C350

I can see the serial number

Highlighted
Cisco Employee

Re: AironPort C350

Greetings Joel,

From your previous comment, it appears that you do not have serial number information. If possible, please provide us your contract ID details by opening a support case from our Cisco IronPort Support Portal site or by calling us at 1-877-641-4766. We will be able to look up for the serial numbers of your devices and find out which one you do not have access to to reset the password.

Thanks,

Jyothi