02-08-2016 10:07 AM
Hi Team.
We have received some alerts like these in the ESA, let me know if it not have impact in the ESA´s performance and if we can ingore this kind of alerts:
An application fault occurred: ('egg/dict_utils.py handle_duplicate|35', "<type 'exceptions.ValueError'>", "Key 'case' is already registered.", '[_coro.pyx coro._coro._wrap1 (coro/_coro.c:8477)|757] [heimdall/child.py _logger|681] [heimdall/child.py _add_log_subscription|541] [qlog/config_glue.py add_internal_subscription|366] [egg/dict_utils.py handle_duplicate|35]')
An application fault occurred: ('egg/dict_utils.py handle_duplicate|35', "<type 'exceptions.ValueError'>", "Key 'splunkd' is already registered.", '[_coro.pyx coro._coro._wrap1 (coro/_coro.c:8477)|757] [heimdall/child.py _logger|681] [heimdall/child.py _add_log_subscription|541] [qlog/config_glue.py add_internal_subscription|366] [egg/dict_utils.py handle_duplicate|35]')
Best Regards
02-08-2016 10:46 AM
These application faults appear to be from WSA, can you confirm?
There are two defects that these are matching up with:
https://tools.cisco.com/bugsearch/bug/CSCus10922
https://tools.cisco.com/bugsearch/bug/CSCur39155
What version are you running, if this is WSA?
Recommendation for correction relating to these is to upgrade to 8.5.2 or later:
-Robert
02-08-2016 01:29 PM
Hi Robert.
Is an ESA with version 7.6.3-019.
Thanks in advance.
Regards
02-09-2016 07:07 AM
These do not appear to be performance impacting.
However, for any appliances running 7.6.3-019, that build is EoL and not supported. Recommendation would be to upgrade to at least 8.5.6/8.5.7 (or newer). If the application fault persists post-upgrade, please let us know via support case, or re-post to forums.
-Robert
02-09-2016 07:27 AM
Robert, thank you for your answer.
Only let me know if this kind of alerts have any impact in the ESA performance.
Best Regards
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