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Cisco Secure Email Upcoming Events

Getting Started with Cisco Secure Email Threat Defense Join us as our experts walk you through some of the fundamentals, key concepts, and outcomes of the Cisco Secure Email Threat Defense product. We will help you gain the insight needed to create a...

TLS from Postini Business vendor

This may be very simple to do but haven't configured Ironport appliances before. I need to allow TLS from a postini businesspartner. Should I be configuring a new listener? Or can I add the vendor's domains to the current incoming mail listener and a...

jwitkow11 by • Level 1
  • 2319 Views
  • 11 replies
  • 0 Helpful votes

Configuring Spam Notificaitons

I am trying to configure spam notifications on an Ironport C360, the help link shows a window with information for making this configuraiton but does not show where, in the ironport menu, the Configuring Spam Notifications page can be found or access...

Resolved! Reset C150

I have an ironport that the last admin left without documentation that I cannot access.  I have access to the GUI as he did leave data port 1 to the default IP address.  No other user in the office knows of the password and the default password is no...

wkerns by • Level 1
  • 2316 Views
  • 3 replies
  • 0 Helpful votes

migration to c360 steps

I just received two new c360 appliances that I will be moving to from the c300 appliance. Is there any "migration" guides or best practicing around moving your existing configuration to new hardware? Thanks in advance. Chris

Ironport C160 Device Troubleshooting

My apologies if I am posting this in the wrong place but there does not appear to be a place for Ironport devices. We have two Ironport C160 appliances configured as a cluster that have been running without issue for several months.  In the past mont...

mdsprague by • Level 1
  • 4909 Views
  • 3 replies
  • 0 Helpful votes

No User Information

I'm getting weekly reports that include No User Information as one of the top senders. I see that these messages show no From: address. Some of these are bounce messages, but others are from internal mail servers sending reporting information. How do...

kmkrause2 by • Level 1
  • 2516 Views
  • 5 replies
  • 0 Helpful votes

Resolved! Installing certificate on M160

I have an M160 running AsyncOS 6.7.7-202, and two C160 running AsyncOS 7.1.2-020.I am installing a certificate on the M160, so that our users accessing the spam quarantine don't get any certificate warnings or errors. I read the knowledgebase and fol...

bvj197222 by • Level 1
  • 3868 Views
  • 4 replies
  • 0 Helpful votes

Resolved! PRVS Bounces by Destination Server

Hello allI have a domain that no longer receives mail from us. The error is just after the PRVS bounce verification rewriting sender. Message xxxxxxxx to.... bounced by destination server. Reason 510 unknown address error.How can I stop this from hap...

browndw999 by • Level 1
  • 20292 Views
  • 6 replies
  • 0 Helpful votes

Test DLP with backup IronPort

I have a backup Ironport that I recently upgrade to the latest version of AsyncOS 7.1.2-020. My DLP trial key expires in a few days but is activated and I have setup a test policy.I configured a Mozilla thunderbird client to use the internal private ...

Ironport - new file type group

Is it possible to create a new file type group on an Ironport c360?  Or is is possible to add a specific file type to an existing group?  I figure there is a config file somewhere with this data but, so far, I'm unable to find it.ThanksIf this is the...

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