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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

Greetings,      I've been using a C100 for quite a while and I love it.We've always had some trouble with one our public IP being blacklisted in DUL.We contacted our ISP and after months of troubleshooting they resorted to giving us another IP that d...

eramos by Level 1
  • 2020 Views
  • 4 replies
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We are beginning to receive DNS SERVFAIL errors and delayed or failing message delivery to domains implementing DNSSec. Are there any configuration settiings on the IronPort C Series to accomodate the increased payload size associated with DNSSec?

rrhodes by Level 1
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  • 1 replies
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Resolved! tophosts counter

Hello there,"tophosts" CLI command provide similar report as below.How long the counts under each column is accumulated?.For example, there are "336" hard bounces for "aol.com". This is in an hour or in 24 hours, in life time?.Is it possible to reset...

Hi All,I have a query on SMTP routing when using the Alt-Mailhost command in a Message Filter...Our configuration in overview is two Ironport devices (C650's at AsyncOS 6.4) at separate sites, configured as a cluster (all config is common across site...