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USD SmartAlerts
Beginner

C170 ESA IronPort whitelists being ignored randomly

Our Cisco C170 ESA (Version: 11.0.4-003) is randomly (apparently) ignoring some of the white listing we've put in place. We've opened a case with Cisco support, but I wanted to post on the forum as well. We only white list email addresses. Sometimes our clients will get an email from the company in their Inbox, and other times that same email address will end up in the Cisco spam quarantine. The device has been restarted FWIW.

 

Jason

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USD SmartAlerts
Beginner

Nevermind, it is due to DKIM failures in the header. I just got clarification. So, it is working as designed. I will close this.

View solution in original post

1 REPLY 1
USD SmartAlerts
Beginner

Nevermind, it is due to DKIM failures in the header. I just got clarification. So, it is working as designed. I will close this.

View solution in original post

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