cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1761
Views
5
Helpful
1
Replies

C170 ESA IronPort whitelists being ignored randomly

USD SmartAlerts
Level 1
Level 1

Our Cisco C170 ESA (Version: 11.0.4-003) is randomly (apparently) ignoring some of the white listing we've put in place. We've opened a case with Cisco support, but I wanted to post on the forum as well. We only white list email addresses. Sometimes our clients will get an email from the company in their Inbox, and other times that same email address will end up in the Cisco spam quarantine. The device has been restarted FWIW.

 

Jason

1 Accepted Solution

Accepted Solutions

USD SmartAlerts
Level 1
Level 1

Nevermind, it is due to DKIM failures in the header. I just got clarification. So, it is working as designed. I will close this.

View solution in original post

1 Reply 1

USD SmartAlerts
Level 1
Level 1

Nevermind, it is due to DKIM failures in the header. I just got clarification. So, it is working as designed. I will close this.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: