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C170 System files used over 70GB~

haonan_niu
Level 1
Level 1

Dear All

C170 system files used over 70GB, is this normal ? and how to clean the harddisk ?

Thanks

Data Disk Management

Service Quotas and Usage
Service Current Disk Usage Current Disk Quota
Spam Quarantine (EUQ) 1 G 5 G
Policy, Virus & Outbreak Quarantines 1 G 5 G
Reporting 5 G 7 G
Tracking (service disabled) 1 G 3 G
Miscellaneous Files
System Files
User Files
71 G
70 G
1 G
110 G
Total Space Used: 79 G
Total Space Allocated: 130G of 163G
1 Accepted Solution

Accepted Solutions

Robert Sherwin
Cisco Employee
Cisco Employee

You should open a support case and open remote access for an engineer to go through and assure there are not any stale/old core files that are eating up un-necessary space.  From the customer side CLI, there is not a way for you to accomplish this.

The option you would have is to enable FTP, and then go into the mail logs, system logs - determine if you have retained too many/too long of time (old).  

http://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118315-technote-esa-00.html

http://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118293-technote-csa-00.html

Since the C170 has smallest HDD, more than likely I will go out on a limb here and say you have core files that are generated when a process/service dies unexpectedly, and creates the core file on the backend - usually used for in-depth troubleshooting.  These live on the backend, and would need to have Cisco take a look into further.

Also - assure that you are running a more recent version of AsyncOS for Email Security on your appliance.  The newer versions allow diskquotaconfig, which may allow you better management over allocation sized:

mail.local.com> diskquotaconfig

Service Disk Usage(GB) Quota(GB)
---------------------------------------------------------------------------
Spam Quarantine (EUQ) 1 1
Policy, Virus & Outbreak Quarantines 1 3
Reporting 5 10
Tracking 1 10
Miscellaneous Files 6 20
System Files Usage : 6 GB
User Files Usage : 0 GB
Total 14 44 of 143

Choose the operation you want to perform:
- EDIT - Edit disk quotas
[]>

-Robert

View solution in original post

1 Reply 1

Robert Sherwin
Cisco Employee
Cisco Employee

You should open a support case and open remote access for an engineer to go through and assure there are not any stale/old core files that are eating up un-necessary space.  From the customer side CLI, there is not a way for you to accomplish this.

The option you would have is to enable FTP, and then go into the mail logs, system logs - determine if you have retained too many/too long of time (old).  

http://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118315-technote-esa-00.html

http://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118293-technote-csa-00.html

Since the C170 has smallest HDD, more than likely I will go out on a limb here and say you have core files that are generated when a process/service dies unexpectedly, and creates the core file on the backend - usually used for in-depth troubleshooting.  These live on the backend, and would need to have Cisco take a look into further.

Also - assure that you are running a more recent version of AsyncOS for Email Security on your appliance.  The newer versions allow diskquotaconfig, which may allow you better management over allocation sized:

mail.local.com> diskquotaconfig

Service Disk Usage(GB) Quota(GB)
---------------------------------------------------------------------------
Spam Quarantine (EUQ) 1 1
Policy, Virus & Outbreak Quarantines 1 3
Reporting 5 10
Tracking 1 10
Miscellaneous Files 6 20
System Files Usage : 6 GB
User Files Usage : 0 GB
Total 14 44 of 143

Choose the operation you want to perform:
- EDIT - Edit disk quotas
[]>

-Robert