Cisco CES SMA - NG GUI Slowness

[haydan]

Is anyone else experiencing slowness when using the Message Tracking search tool in the NG version of the SMA? I have Cisco Cloud Email Security which is a Cisco managed M300V SyncOS 12.0.0-478 SMA in the cloud. All the SMA management is still done using the old style GUI but there is an option to use a refreshed look/feel for the reporting and message tracking features. I notice particular slowness when clicking on More Details in the trackers results. The results are displayed after a zippy 56 seconds. I also noticed the date at the bottom of the NG GUI console shows 2008-2018. Has development of the NG console stopped?

[dmccabej · Accepted solution]

Hello,

The NG interface is one of the more recent additions and is not going away. Eventually, both the ESA and SMA will be fully converted to the new design. I would imagine the date item just being an oversight. 

For the tracking, this is a known issue and is being worked on. There are a few defects but here is one of them: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp39818/

If you need further confirmation, I would recommend opening a TAC case and we can take a closer look.

Thanks!

-Dennis M.