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Beginner

Cisco Email Reporting Plug-in UseCustomConfig= Switch

All we want to do is NOT have the Cisco pop-up appear upon opening Outlook the first time after the Plug-in is installed.  The only way to do that is using the UseCustomConfig=.  The instructions use a UNC for the path.  Is this required?  We are trying to use a local path (for example:  C:\temp\) and it is not working.  We deploy via a Cloud program and cannot relay on a UNC path.  We rather just copy the files locally and run the install.

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Cisco Employee

Re: Cisco Email Reporting Plug-in UseCustomConfig= Switch

Hi,

Below is the format for the giving the path:

UseCustomConfig="\\{SHARED_DIR}\{CONFIG_FOLDER}"

example: UseCustomConfig="\\sc2007\Shared\config\"

Can you follow the above syntax for giving the path?

I hope it helps.

Cheers,
Pratham
Beginner

Re: Cisco Email Reporting Plug-in UseCustomConfig= Switch

Thanks, for the response, but that didn't answer my question.  My question was more of a confirmation that the only a UNC is allowed; and that a direct path would not work.  A modern installer, such as Microsoft's Office Deployment Tool, which uses an XML file for its configuration, allows you to us any path, local or network.  That does not seem to be the case here.  

 

The Cisco installer should be updated to not requiring a UNC path to its configuration file.