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Cisco IronPort Email Security Plugin does not work with Java 8

We recently upgraded to Java 8 Update 40 and now we get the Cisco IronPort Email Security Plugin error "Java Runtime Environment is not found in your system. Please run plug-in installer or install JRE manually" when starting Outlook 2013.

We have v7.3 of the IronPort plugin installed.

The plug-in is looking for the Java executables in the SysWow64 folder, but they are no longer installed there in Java 8.

I tried (unsuccessfully):

- editing C:\ProgramData\Cisco\Cisco IronPort Email Security Plug-In\Common\CommonEncryptionConfig.xml to use these paths:

   <PathToJava>C:\ProgramData\Oracle\Java\javapath\java.exe</PathToJava>

   <PathToJava>C:\Program Files (x86)\Java\jre1.8.0_40\bin\java.exe</PathToJava>

- Uninstalling the plug-in and re-installing it.

 

The only thing that worked was to manually copy the current Java executables from the Program Files folder to the SysWow64 folder, but this is not a solution that we want to use going forward, as it would mean altering the Java install with each update.

 

Any suggestions?

 

Thanks

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I had the same issue, I had to report the bug to TAC but they couldn't reproduce it so we closed the case. My fix was to remove the latest java update and use Java 7U71

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