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babiojd01
Beginner

Cisco threat response CSSP error registering

Ive been attempting to register the CSSP v1.0 with cisco threat reponse. I follow the documentation and it sits and registering constantly. I generated the token like the doc says and followed all the directions. 

 

level=debug msg="[cssp-771fe1][manage.go:745 context:(*contextImpl).handleFailed] registration - CE2102: Registration failed - Failed to connect to a cloud service. Check network connectivity and retry. - Failed"

administrator@cssp-771fe1:/opt/cssp/logs$ /opt/cssp/cli/healthcheck.sh

Running CSSP health check

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Installed cssp package version: 1.0

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Checking the health of service rsyslog: Active

Checking the health of CSSP plugin: Active

Checking the health of service connector: Active

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CSSP Events Plugin is: Running

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CSSP cloud URL https://api-sse.cisco.com is: Reachable

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CSSP Connector registration status: Failed

Connector event status : Init

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CSSP Events Plugin status: Disabled

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1 REPLY 1
gkumarj
Cisco Employee

Hi babiojd01,

From the error looks link network issue is causing the problem while registering. I would suggest opening case with Cisco TAC to check on this.

Rgds,

Gagan

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