We have an e-mail recipient who received an encrypted e-mail through the Cisco Registered Email Service (CRES) from one of our employees. When he opens the e-mail, the browser window is white filled with what appears to be Chinese characters. Has anyone seen this before? This is the second time I've seen this happen.
As Robet has noted this is a known problem, and has been around for some time; about time it got fixed really, Cisco...
The workaround for your recipient is to use "open online". On the envelope there is a link to open online, if they click that instead of the open button and enter their password it should decrypt correctly.
Meet the Authors Event - SecureX and the Evolution of Security Orchestration Automation and Response
(Live event – Wednesday, 20th, 2021 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 6:00 p.m. Paris)
This event had place on Wednesday 20th, January 202...
Cisco Email Security solutions
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This event is a chance to review how customers of all sizes face the same daunting challenge: email is simultaneously the most important busine...
Meet the Authors Event -SecureX and the Evolution of Security Orchestration Automation and Response
This event had place on Wednesday 20th, Janaury at 9:30 hrs PDT
In this session, Cisco Press authors discuss the evolution of Security Orches...
Purpose of this article is to share our remote-working experience where we were able to successfully setup an AnyConnect VPN configuration for remote worker using corporate laptop authenticated via machine certificate, Active Directory login and password ...
What is SecureX?
Cisco SecureX is included with all Secure Endpoint (formerly AMP for Endpoints) subscriptions. SecureX is a cloud-native platform that aggregates capabilities across your security environment. It’s designed to simplify your environment, ...