default settings for non-delivery report

[Martin Kyrc]

Hello,

where is possible to change maximum time for delivering email to external site? What is default time (and where is possible to change it) for delivering email, when remote site is not reachable? It's possible to chenage default non-delivery report message for sender (when maximum time to delivery is reached)? I can't find it in Ironport documentation.

thanks

martin

[Tze Tai Mak]

Dear Martin,

You can change the default bounce profile settings (e.g. maximum time in queue, send delay warning messages, etc.), and/or define specific bounce profiles under 'Network'-'Bounce Profiles'.

You can then apply specific bounce profiles for particular domain(s) under 'Mail Policies'-'Destination Controls'.

Cheers,

Tommy

[viahmed]

Greetings Martin,

The default value for Maximum Time in Queue is 259200 sec OR 3 days. We'd recommend increasing this threshold to 345,600 seconds (four days) or 432,000 (five days) if necessary.

Please remember changing this value will not affect existing queued messages. The drop dead point in time is attached once and resides with the message for it's life.

Regards,

Viquar Ahmed

Customer Support Engineer