05-25-2017 04:19 AM
IS This A Dodgy or Legitimate e-mail Alert - Title: Confirm Your Cisco Account
Confirm Your Cisco Account (ID:XXWilliXXx)
Due to Cisco’s security policy, we must ask you to confirm your Cisco Account information every year. Otherwise, you may not be able to obtain Cisco services.
To confirm your Cisco Account information, you must do one of following:
Any one of the above steps will complete your Cisco Account confirmation.
If you do not confirm your Cisco Account Information by June 21, 2017, your account will be locked.
If you have trouble logging in to Cisco.com or forgot your password, click the “Forgot your user ID and/or password?” link on the Cisco.com on Log In page. If you need further help, email email@example.com.
05-25-2017 05:27 AM
The network owners for the URLs in the email are Cisco and have a good reputation, so I would consider this a legitimate email.
You can confirm reputation and details of URLs through talosintelligence.com
05-07-2018 06:42 AM
coworker got one just like this today and she/I had the same suspicion. All links appear to be valid & go directly to Cisco but it just seems odd. Why does their "security policy" require annual confirmation of the account? Perhaps because she doesn't log in that often? I am in mine several times per month so maybe that's why I don't get the confirmation emails & they only get sent to dormant accounts.
06-21-2018 08:25 PM
07-01-2018 03:54 PM
Right? A credential check and the first thing you see is http. C'mon Cisco.
06-21-2018 09:36 AM
06-22-2018 08:43 AM
The request seems legit. Here's what I did about it:
I went to Cisco.com and logged in as expected.
I was then presented with a screen with my account info, and two buttons one to confirm one to edit.
When I clicked the "Confirm" link I got a new screen saying that I was going to receive an additional email that would confirm my ability to still use the email on record.
The expected email came in, I copied the link to check if it was legit, and it took me to a page that thanked me for keeping my data up to date.
I suspect this is Cisco being a little over cautious.
06-25-2018 06:23 AM
Good rule to live by, Don't follow links provided by Email, ever. Go to the valid site on your own and find what you need. In this case it's easy - go to Cisco.com and log in. The annual verify will prompt you through the process so it's easy and fast.
That being said I'm disappointed a company like Cisco, with so much security knowledge (firewalls, Cisco Web Security, Umbrella and so on), would send out an Email that asks their community to 'follow the link and type in your password". Really Cisco? You ask everyone in the IT community, people tasked with computer security, to violate a basic rule against Phishing?
07-02-2018 04:33 AM
The email was legit. I was eventually asked to confirm my information when signing onto cisco for support. The email really needs to be drafted to not look like a fishing scam. They shouldn't even offer a link to verify in that email. Just my 2 cents worth.
09-10-2018 11:18 AM
Yep, I got one too on the 28th of June. I was suspicious. The site does look legit though... The only thing I got after logging into the site directly was an agreement I had to check the agree box before using the support site.
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