06-19-2013 06:20 AM
I installed the new Email Security Plug-in 7.3 but now the Encrypt Message button does not work. It is grayed out and unavailable when I attempt to create a new message.
I first tried installed 7.3 over the previous version but every time I opened Outlook I received an error message about XML not loading. I uninstalled the plugin, rebooted and installed it clean and that took care of the XML message. But I then found the encrypt button issue and have not been able to solve that issue. This is not isolated to my machine as I have tried installing it on another machine that never had the plug-in installed before.
06-19-2013 03:32 PM
Yes.
Did you edit the BCE_config.xml to set the "plugin edition" to flag or encrypt?
How are you doing the distribution?
07-08-2013 02:41 PM
Just subscribing to the discussion as we just set our CRES environment to deliver to our domain via TLS instead of encryption so thinking we just broke configuration file distribution. I think I read somewhere where the file can be sent locally if signed and sent from the CRES admin e-mail address.
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