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End User SPAM Quarantine checkbox to select all messages not working

Jason Meyer
Level 1
Level 1

We are running SPAM Quarantine on M670 running 8.1.0-476 and accessing with Internet Explorer 9.0.   After logging into the SPAM Quarantine there is a top row check box that normally we can check to select all messages.  This stopped working in IE for us, any idea what setting/option we could adjust to enable it again?

In Chrome 29, FireFox 23 it works as expected.

Jason

2 Replies 2

Jason Meyer
Level 1
Level 1

Anything Cisco?

Microsoft issue or Cisco issue?

I think this is a know bug in 8.0, see below:

CSCuj42166

Selecting all messages in ISQ at once not possible with IE 8.0/7.0/6.0

Symptom:
When accessing the spam quarantine on ESA using IE 8.0/7.0/6.0 and trying to select all messages at once, an error occurs and no message is checked. At the bottom of the browser we see an "Error on page"
Conditions:
ESA running 8.0.0-671 and Internet Explorer 8.0 (same valid for 6.0 and 7.0)
Workaround:
Using a different browser to access the Centralized Spam Quarantine like for example Safari, Mozilla Firefox, Google Chrome, Internet Explorer 9
Further Problem Description:

Details

Known Affected Releases: (2)

8.0.0(Venetian)-671 | 8.5.0(FourQueens)-0

Known Fixed Releases: 0

Release Pending

Product: Cisco Email Security Appliance

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