This notification is caused by a corrupted email that has bad base64 encoding, or has corrupted Multi-Purpose Internet Mail Extensions (MIME) parts, and cannot be scanned properly by the CASE. The CASE itself works as designed, and this is not an indication of an overall processing issue on the appliance.
If you observe these errors for a lot of emails you may want to open a TAC case with the original email sample for review.
We are happy to share changes to the Cisco Threat Grid support experience! Our customers have spoken, and we have listened! You want a single, streamlined, easy to access tool to open, view, and update your cases across Cisco Services. That tool is Cisco’...
Where can I find out how to integrate my Cisco products with Threat Response?
There are quick start guides and instructional videos to help you get set up with your Cisco products and the Cisco Threat Response platform.
Inviting all Security & Networking professionals! We want you to tell us what devices you use to do your work and its screen resolution. Your response will help us improve network and security management tools.
Click here to take the 5-minute s...
This guide is intended to show some nifty and powerful use cases that a lot of customers either want or don’t know they want. There are tons of other content out there for specific knobs or capabilities, but this is looking to be a more complete...