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ESA License Query

I have one esa with 500 user license + cluster licenses (free) , now we have brought 2 new esa we got cluster licenses which is free, now I know of I put all this email appliances together then it wil work and share licenses in cluster.

Now question is I want to remove my old ESA with 500 user license , will be 2 new esa will keep working after I remove old esa from cluster?

1 ACCEPTED SOLUTION

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Cisco Employee

Hello,

Hello,

When you cluster ESA/s they do not share license information. You will need to import the license keys individually for each appliance.

Thanks!

-Dennis M.

View solution in original post

7 REPLIES 7
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Engager

Yes.

Yes.

Nothing in the ESAs actually track user count.  And the user count licenses are for your enterprise, not per box since, with VMs, you can spin up as many as you want.

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Yes correct I m aware about

Yes correct I m aware about it ,  we do need to share license that means it needs features key actually I stumbled upon document from Cisco which says we can share license and generate pak key for it we need to provide old appliances Sr no & new appliances serial no .  I will try and update status in this case I don't need to bring them in cluster . 

Highlighted
Cisco Employee

We have a document that goes

We have a document that goes over sharing license keys from physical to virtual ESA/s. I'm not sure if it's the same process for what you may need. If anything, the best option would be to create a licensing ticket and they can assist you in greater detail.

Hope this helps!

Best Practices For vESA/vSMA/vWSA License Installation

Thanks!

-Dennis M.

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Yes I have gone through this

Yes I have gone through this procedure but somehow it never worked for me ,  when  click on send activation code nothing happens ,  check with Mozilla , chrome and ie finally I opt for licensing team help . 

Highlighted
Cisco Employee

Hello,

Hello,

When you cluster ESA/s they do not share license information. You will need to import the license keys individually for each appliance.

Thanks!

-Dennis M.

View solution in original post

Highlighted

Oh  I wasn't aware about this

Oh  I wasn't aware about this ,  so then we need to generate licenses key by providing old and new appliances serial no correct ? 

license team sent me new

license team sent me new feature keys all they need is old appliance serial Number and New one.