02-04-2020 06:05 AM
Dear support forum.
This may be a quick one.
Email hits a policy (as per screenshot), gets delivered ti user as expected, but the [SUSPICIOUS] prepend is not added to the subject line.
How to investigate/fix this?
Thanks,.
02-04-2020 06:52 AM
Can you get the SMTP header information from the recipient ?
I am mainly interested in the Ironport X headers information like
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: =?us-ascii?q?A0H+AQBGKDlehwXMStBlHgEbDIFwC4E?=
=?us-ascii?q?lfwFweAQuB4QUg0mNWYc9kgAUgSsyCgkBAQEBAQEBAQEgAQkNAQECgQKDPAK?=
=?us-ascii?q?CUgwFKwkOAgMBAQEDAgUBAQEDAQEBAgEBAQMCAQEBAQIQAQEBCgsJCClPAWA?=
=?us-ascii?q?BQIFHgTcNCQYDAS8MgjsFAgMYDmsvCTgBAQEBAQEBAQEBAQEBAQEBAQEBAQE?=
=?us-ascii?q?BAQEBAQEBAQEMAg1UJiMBSAohRhcOBBYDAjMVCSEUCQSDBQGDAwerMgEBAXO?=
=?us-ascii?q?BMoN9OAELAQoPhDaBPoEhF4YCiDqBRIJgPoI9GwwBAQEBBhSBFAERAgEOX4J?=
=?us-ascii?q?DF4ItGgSKVgGMYkaXZIJFfIFShHuPFYIbLXiHFoQPjCOQLIYZgQOFKohwhhN?=
=?us-ascii?q?4KXFNI4JUaAlEAQIBAQENAgEBAQIBAgIBBwEBAgGOM4NZhVaFHlMCAQEBAga?=
=?us-ascii?q?McoFqAQE?=
X-IPAS-Result: =?us-ascii?q?A0H+AQBGKDlehwXMStBlHgEbDIFwC4ElfwFweAQuB4QUg?=
=?us-ascii?q?0mNWYc9kgAUgSsyCgkBAQEBAQEBAQEgAQkNAQECgQKDPAKCUgwFKwkOAgMBA?=
=?us-ascii?q?QEDAgUBAQEDAQEBAgEBAQMCAQEBAQIQAQEBCgsJCClPAWABQIFHgTcNCQYDA?=
=?us-ascii?q?S8MgjsFAgMYDmsvCTgBAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQEMA?=
=?us-ascii?q?g1UJiMBSAohRhcOBBYDAjMVCSEUCQSDBQGDAwerMgEBAXOBMoN9OAELAQoPh?=
=?us-ascii?q?DaBPoEhF4YCiDqBRIJgPoI9GwwBAQEBBhSBFAERAgEOX4JDF4ItGgSKVgGMY?=
=?us-ascii?q?kaXZIJFfIFShHuPFYIbLXiHFoQPjCOQLIYZgQOFKohwhhN4KXFNI4JUaAlEA?=
=?us-ascii?q?QIBAQENAgEBAQIBAgIBBwEBAgGOM4NZhVaFHlMCAQEBAgaMcoFqAQE?=
X-IronPort-AV: E=Sophos;i="5.70,398,1574139600";
d="scan'208,217";a="376376682"
X-Amp-Result: SKIPPED(no attachment in message)
X-Amp-File-Uploaded: False
X-IronPort-SBRS: 3.5
X-IronPort-Source: Inbound
X-IronPort-SPF: Suspect
X-IronPort-URL: Pass
02-04-2020 09:34 AM
02-04-2020 10:34 AM
Hello,
It's only going to prepend [SUSPICIOUS] if the email is flagged as Suspect Spam. Was this the case?
Thanks!
-Dennis M.
02-05-2020 06:36 AM
Can you sent my by private email the PDF of the full message tracking of this message in question.
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