10-03-2017 07:33 PM - edited 03-08-2019 07:25 PM
Hi,
After the ESA upgrade from 10.0.2-020 to 11.0.0-264, I've seen the below alert message. Is anyone can explain to me about this: ESA model is C390
A RAID-event has occurred: (0x0020/WARN) - Host driver needs to be upgraded to enable extended LD support (0x0001/WARN) - Consistency Check started on an inconsistent VD 00/0.
Thanks
10-04-2017 05:51 PM
Hi,
This is an alert that has popped up from time to time and its’ being investigated.
There is an internal defect filed to investigate the same.
At this time, it’s not customer visible. We’re investigating it but it’s not known to cause any issues on the appliance.
Regards,
Libin Varghese
10-05-2017 01:33 AM
Thanks Libin!
Hope to have a feedback on this :)
12-22-2018 04:36 AM
Hi
@Libin Varghese wrote:
Hi,
This is an alert that has popped up from time to time and its’ being investigated.
There is an internal defect filed to investigate the same.
At this time, it’s not customer visible. We’re investigating it but it’s not known to cause any issues on the appliance.
Regards,
Libin Varghese
Hi Libin,
Any update on this issue?
We have been receiving this error since yesterday. And have got no clue how to solve this.
Regards,
Arjun Bhosale
12-22-2018 04:38 AM
@Libin Varghese wrote:
Hi,
This is an alert that has popped up from time to time and its’ being investigated.
There is an internal defect filed to investigate the same.
At this time, it’s not customer visible. We’re investigating it but it’s not known to cause any issues on the appliance.
Regards,
Libin Varghese
Hi Libin,
Any update on this issue?
We have been receiving this error since yesterday. And have got no clue how to solve this.
Regards,
Arjun Bhosale
12-25-2018 05:17 PM
If you received the alert during an upgrade, it should be safe to ignore.
Do note that x80 hardware model appliances have a firmware upgrade available that you can contact TAC for.
I do not see a fix planned for the defect as well.
Regards,
Libin
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