ESA/SMA limited Updates Available

[pwe]

Hello,

our both products

ESA - 13.0.0-392

SMA - 13.0.0-249

or not receiving the latest upgrades. ESA suggests 13.0.1, SMA does not suggest anything.

I already found the following article:

https://community.cisco.com/t5/email-security/esa-not-communicating-with-the-update-server/m-p/4094031

The issue is, we are not using Smart Licensing. I assume this article does not affect us.

The expiration date is in 2021 for the feature "Incoming Mail Handling" (both SMA and ESA).

kind regards

Philipp

[munbali · Accepted solution]

Hello,

checking the release notes:

ESA:

https://www.cisco.com/c/en/us/support/security/email-security-appliance/products-release-notes-list.html

SMA:

https://www.cisco.com/c/en/us/support/security/content-security-management-appliance/products-release-notes-list.html

You are running the latest General Deployment (GD) for both of them and there is only a maintenance deployment available for the ESA which is the 13.0.1 that you are seeing. as such the appliances are correctly fetching the upgrade list

the other newer versions that you can see there in the release notes are LD (limited deployments) which are not available to all devices by default, as such you can't see them yet

https://www.cisco.com/c/dam/en/us/products/collateral/security/web-security-appliance/content-security-release-terminology.pdf

Best Regards,

Muna