how to unlock my user account?

[Matrixwoman30]

hello everyone, could you help me how to unlock my user account?

Since this message appears when I try to enter the console "User account is locked. Contact Administrator to unlock it ¨

My friend lent me his account (admin) to be able to unblock my personal account but it is not possible.

[UdupiKrishna]

If this is a physical appliance, a regular admin account should be able to unlock another user account. If you are a CES customer, contact TAC and provide them your CES URL, account name and they can unlock it for you.