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Beginner

Incident Response for Ironport

How to create incident response plan. If the Ironport device crash i.e. it is non-reponsive/ hacked/ unable to boot.

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Enthusiast

Incident Response for Ironport

Hi Sandesh,

there is an article in the knowledgebase (1633) that you'd probably want to check out:

https://ironport.custhelp.com/app/answers/detail/a_id/1633/kw/not%20responding

Basically all steps you'd have to do in case an appliance is not responding, or if you have problems accessing either the GUI or CLI.

Hope that helps,

Andreas

Beginner

Incident Response for Ironport

It seems the website you provide is incorrect can you provide the correct URL for

How to create incident response plan. If the Ironport device crash i.e. it is non-reponsive/ hacked/ unable to boot?

Enthusiast

Incident Response for Ironport

Hi Sandesh,

Looks like the URL got messed up a bit, still you'd find it in the knowledgebase by entering the article number in the search field (1633). However, here's the correct link:

https://ironport.custhelp.com/app/answers/detail/a_id/1633/kw/1633

Andreas