Incident Response for Ironport

[ibmtatamotors1]

How to create incident response plan. If the Ironport device crash i.e. it is non-reponsive/ hacked/ unable to boot.

[Andreas Mueller]

Hi Sandesh,

there is an article in the knowledgebase (1633) that you'd probably want to check out:

https://ironport.custhelp.com/app/answers/detail/a_id/1633/kw/not%20responding

Basically all steps you'd have to do in case an appliance is not responding, or if you have problems accessing either the GUI or CLI.

Hope that helps,

Andreas

[ibmtatamotors1]

It seems the website you provide is incorrect can you provide the correct URL for

How to create incident response plan. If the Ironport device crash i.e. it is non-reponsive/ hacked/ unable to boot?

[Andreas Mueller]

Hi Sandesh,

Looks like the URL got messed up a bit, still you'd find it in the knowledgebase by entering the article number in the search field (1633). However, here's the correct link:

https://ironport.custhelp.com/app/answers/detail/a_id/1633/kw/1633

Andreas