|Email Plug-in (Reporting):||1.1.0-114|
|Email Plug-in (Encryption):||1.2.1-118|
We are attempting to install the 7.3 Outlook plugin on Windows 8.1 with Outlook 2013 and after the installer gets the pre-requisites installed it errors out with:
"Cisco IronPort Email Security Plug-In cannot be installed on systems without Microsoft Outlook 2003 or higher. [OK]"
The workstation has Outlook 2013 installed and functional.
Win 8.1 isn't listed as supported/tested w/ the plug-in:
Inline w/ my earlier response --- if you aren't getting the plugin to load - the only other option is the subject line tagging, using [ENCRYPT] or specified content/message filter driven encryption once the message hits the ESA.
If needed, see the following KB:
From my win 8.1/office2013 test - I was able to use both the plug-in driven encyption and subject line tag to process through my virtual ESAs encrption profile.
The one catch I see w/ the 7.3 plug-in in my win 8.1/office2013 test was getting the signed BCE XML added. The plug-in allows the de-cryption of the recieved CRES signed/encrypted message, but the email is automatically opened, and does not present the recognition of the XML file and option to save that information to Outlook --- thus, installing the XML and enabling the encryption ability. I had to manually save the XML, and then find the hidden C:\ProgamData\Cisco\Cisco IronPort Email Security Plug-In\<userID> folder... and then do the manual rename of my BCE_signed.XML to config_1. After restart of Outlook, this loads fine - and enables the Encrypt button when using New Email.
I just loaded up 8.1, Office 2013 - added in my test gmail account, and then loaded the 7.3 (Version: 18.104.22.168) plug-in - no issues.
I had to step through the pre-reqs and install Java, for the .NET framework, I went through the control panel > programs > programs & features > Turn Windows features on or off... and selected the .NET Framework 3.5 option, since Win 8.1 has 4.5 installed as default...
After, w/ the 7.3 plug-in install, ran fine w/o issue... Outlook loads... seeing Cisco Email Security section, w/ the Spam/Not Spam/Virus/Phish options... Encrypt button shows on New Email.
Per plug-in diagnostics:
Runtime version: 2.0.50727.8000
OS version: Microsoft Windows NT 6.2.9200.0
CurVer: [VALUE NOT FOUND]
Current user: Robert
Machine name: WIN_8_1
Current directory: C:\Users\Robert\Documents
CommonProgramW6432: C:\Program Files\Common Files
CommonProgramFiles(x86): C:\Program Files (x86)\Common Files
ProgramFiles(x86): C:\Program Files (x86)
CommonProgramFiles: C:\Program Files\Common Files
PROCESSOR_IDENTIFIER: Intel64 Family 6 Model 42 Stepping 7, GenuineIntel
ProgramFiles: C:\Program Files
ProgramW6432: C:\Program Files
Path: C:\Program Files\Microsoft Office\Office15\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
[Paths to known folders:]
Program files: C:\Program Files
Common app data: C:\ProgramData
Regasm.exe file exists: True