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License for Virtual Email Security

John
Level 1
Level 1

Hi Team,

Wr have a problem in registering our virtual ESA. We're unable to get the license. Can anyone help us on this error?

2 Replies 2

Philip D'Ath
VIP Alumni
VIP Alumni

You'll need to contact Cisco licencing, licencing@cisco.com.

I assume you registered the licence via the Licencing portal?

http://www.cisco.com/go/licencing

Hello John,

As p.dath has provided, please contact the Cisco licensing team to have your license file generated for your device.

Else I would strong suggest to review this article, it may help you activate the license you have and also steps on how to apply it on your vESA.

http://www.cisco.com/c/en/us/support/docs/security/email-security-virtual-appliance/118301-technote-esa-00.html

Regards,

Matthew