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Missed Viruses?

Jason Meyer
Level 1
Level 1

‎07-27-2010 07:58 AM

Does IronPort have any mechanism to report missed viruses, something along the lines of ham@access.ironport.com?

We have IronPort C660s on our perimeter and Exchange 2007 running ForeFront and occasionally ForeFront will detect an e-mail with a virus that went through our C660s undetected.  We are currently only running the Sophos engine, not McAfee, not Virus Oubreak Filters.  I think I asked our Sales Rep for a price quote on McAfee and the VOF but I about fainted at the price.

Jason

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kyerramr
Level 1
Level 1

‎07-27-2010 11:31 AM

Hello Jason,

You can always submit a sample to Sophos - KB article - http://tinyurl.com/ykpm39.

To get any additional information about why this message was passed or other, please open a support request with Cisco IronPort Customer Support with a sample message (File if any) for deeper inspection.

Best,

Kishore

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