06-06-2021 08:57 PM
Hi Dear Support
I didn't get Country Info in Geo Distribution Page. I am using ESA C600v with AsyncOS 14.0.0-692. Could you please help me how to diagnose this problem?
Best Regards, Janet
06-07-2021 04:00 AM
Hey Janet,
Would it be possible to show us a screenshot of the issue?
Thank you!
06-07-2021 09:40 PM - edited 06-07-2021 09:53 PM
Hi Thanks for reply, this is Screenshot.
06-07-2021 06:20 AM
check does it say connected under ESA > Security Services > URL Filtering > Cisco Web Security Services connection status:
06-07-2021 09:59 PM
Hi Dear Sir, It seems that i have a problem according to following picture, could you please help me?
06-07-2021 10:23 PM - edited 06-07-2021 10:27 PM
1. Are you using any proxies ?
2. can u share the output of dynamichost CLI> updateconfig Choose the operation you want to perform: - SETUP - Edit update configuration. - VALIDATE_CERTIFICATES - Validate update server certificates - TRUSTED_CERTIFICATES - Manage trusted certificates for updates []> dynamichost
3. output of cli "showlicense"
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