09-30-2019 12:48 AM
Dear all,
i configured Sender verification. The problem is that when blacklisted email send email to our company, i couldn't see it on message tracking logs. But i can find that rejected connection event in mail_logs.current file. Don't you think that message tracking events comes from mail_logs? How can i see the event in message tracking?
If email comes from legitimate domain but by some problem it wouldn't be resolved, so email will be rejected. I want to see that logs to troubleshoot
解決済! 解決策の投稿を見る。
10-01-2019 05:18 AM
09-30-2019 04:44 AM
Hi Ccns90,
You can see for the rejected connection details in the mail logs via CLI.
To check the same under message tracking, you can click on the "Advanced" option and select "Search rejected connections only" as seen in the attached screenshot.
I hope that helps!
Cheers,
Pratham
10-01-2019 03:32 AM
Hi Pratham
When i tried to search as you said i got such a messaje
An application error has occurred and has been logged to the GUI log.
Return to the default screen.
10-01-2019 04:01 AM
10-01-2019 05:06 AM
Thanks Pratham. Is it possible to create log subscription in order to collect rejected logs?
10-01-2019 05:18 AM
10-01-2019 05:31 AM
Than you Pratham
10-01-2019 06:09 AM
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