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SenderBase Reputation Score Fluctuate?

m-bergonzoni
Level 1
Level 1

How long does a typical score take to go back up from Poor to Neutral?  I recently had a spam issue on Monday, April 29th that was quickly resolved.  I was blacklisted on 3 lists, which were removed by Monday night/Tuesday morning.  However 3 days later I am still listed as Poor in the SenderBase score. 

Our link here:

http://www.senderbase.org/senderbase_queries/detailip?search_string=38.104.111.46

We have plenty of customers that we cannot send to, as they are blocking our domain to due the low score.  Any ideas?  How often does senderbase update?

1 Reply 1

Stephan Bayer
Cisco Employee
Cisco Employee

Hi Mike,

I just checked this morning and you are back to a neutral rating. I've seen it take one or two days....

Good job isolating the issue on your network

Regards,

Stephan