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SPF Quarantine

Tumi
Level 1
Level 1

Hi Team .

 

Please advise if a mail is held due to SPF (PermError ), will whitelisting work for the address to bypass SPF

1 Reply 1

dmccabej
Cisco Employee
Cisco Employee

Hello,

 

It would be beneficial if you can provide mail logs and/or tracking so that we can get a better idea as to why this email was quarantined. If you have a filter then you can simply try to add another condition in the filter to exclude this sender. Or yes, you can also try adding this sender to a custom sender group with SPF verification disabled. 

 

Thanks!

-Dennis M.