please you help about problem we recived email alert from ironport mail getaway C195 has many mail box
reference email mail alert
The Warning message is:
The graymail was restarted due to an error. A debug file was generated for troubleshooting. Please contact your authorized support center.
Version: 14.0.0-698
Serial Number: D4ADBD924F52-WMP23xxxxxx
Timestamp: 03 Oct 2023 02:00:08 +0700
To learn more about alerts, visit our support community and troubleshooting site. In many cases, you can find more information about this specific alert.
For troubleshooting, see the following URL :
https://www.Cisco.com/c/en/us/support/security/email-security-appliance/products-tech-notes-list.html
For ESA Support, see the Cisco Support Community site :
https://supportforums.cisco.com/t5/email-security/bd-p/5756-discussions-email-security
If you desire further information, please contact your support provider.
To open a support request for this issue, access the IronPort C195 and issue the "supportrequest" command. The command sends an email with diagnostic information directly to Cisco IronPort Customer Support to facilitate a rapid diagnosis of the problem.
