cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
791
Views
0
Helpful
0
Replies

Warning <System> spameater Unable to connect to Cisco Web Security Service.; URL Filter...

Jason Meyer
Level 1
Level 1

My C670 ESA's have been throwing these alerts intermittently for the past few days, anyone else seeing them?

 

The Warning message is:

 

Unable to connect to Cisco Web Security Service.

URL Filtering will not work correctly.

Please verify all network, proxy and firewall settings.

Connection to "v2.sds.cisco.com" failed.

The last error seen on this connection: "Request failed with code: 28 (Connection time-out)"

 

Version: 8.5.6-092

 

Looks like it is open on port 443 and currently up.  Hitting it with a browser gives me:

 

https://v2.sds.cisco.com/

 

After an error or two they go away and appear OK.   

 

Checking the logs I don't see a way to verify URL lookups are working, is there a way?

 

Also, I setup URL filtering six months ago and had it set to only trigger on (-10)-(-9.5) and saw about an 80% false positive.  It has improved over the past six months drastically but still catching mostly advertising URLs and allowing all phishing URLs right through.  I've yet to see it block a phishing URL.

 

Jason

 

 

0 Replies 0
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: