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Beginner

Fin IT Manager VM Login issue

Hi Expert, 

I have installed the Cisco FInd IT Manager and Probe, after default id, password cisco/cisco, I have reset the password. but I forgot the password. How could I reset the password again? I tried to reinstall the VM but no luck. 

 

Please help me out. 

 

Regards

Asif

1 REPLY 1
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Cisco Employee

Hi Asif,

 

You can recover the application password by logging on to the VM command line using the console or using SSH and then entering the command 'finditmgr recoverpassword', or else 'cisco-business-dashboard recoverpassword' if you have upgraded to Cisco Business Dashboard.  This command will recreate the cisco administrator account and reset the password to cisco.  You will be prompted to change the password when you log in.

 

Cheers,

Dave.